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Default bug - 09-20-2006, 05:57 PM

I think some1 might have mentoined this but I couldn't find it again. After awhile on alice alice will shut off by itself and it gets annoying especially when working on something important. Any idea to stop it?
   
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gabe
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Default 09-21-2006, 10:44 AM

Can you elaborate a little? Is there any warning or message that comes up, or any steps that you can take which will duplicate the problem?
   
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Default 09-21-2006, 04:28 PM

Does Alice "shut off" or does your computer? If Alice shuts off what do you have to do to start using Alice again, reboot your computer? If Alice "shuts off" can you use your computer for anything else, i.e. M$ Word or something without having to reboot?

The only time I have ever seen Alice lock up is when a teacher activates a tool such as SychronEyes on student machines. That's not to say Alice will not lock up on older, slower machines.
   
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Default 09-21-2006, 05:12 PM

It just shuts off Alice not my computer the only warning I can remamber is there's an error blah blah blah send error report? But I might have forgot if it shuts off again and there's a warning I don't remaber I'll say what it is.
   
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I remamber
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Default I remamber - 09-21-2006, 05:33 PM

Just remambered it does say alot a warning that says something about saving in the next 15 minutes before it shuts down but I always save when it says that.
   
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lanceA
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Default 09-21-2006, 05:51 PM

Two things:

It's always important to remember the exact wording of error messages as they tell the program authors important information as to what might have caused the error in their software. "Blah, blah, blah" does not really help them troubleshoot the problem. When I receive an error message I write it down so I can repeat it verbatim to those whom might be able to help me.

Secondly, M$ Windows asks if you wish to "....send error report?". Alice may do that but I have never experienced it.
   
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