Alice Community  

Go Back   Alice Community > Alice 2 > Bugs and Troubleshooting

Reply
 
Thread Tools Display Modes
bug
Old
Star wars fan
Guest
 
Status:
Posts: n/a
Default bug - 09-20-2006, 05:57 PM

I think some1 might have mentoined this but I couldn't find it again. After awhile on alice alice will shut off by itself and it gets annoying especially when working on something important. Any idea to stop it?
   
Reply With Quote
Old
gabe
Administrator
 
gabe's Avatar
 
Status: Offline
Posts: 461
Join Date: Jul 2005
Location: Pittsburgh, PA
Default 09-21-2006, 10:44 AM

Can you elaborate a little? Is there any warning or message that comes up, or any steps that you can take which will duplicate the problem?
   
Reply With Quote
Old
lanceA
Guest
 
Status:
Posts: n/a
Default 09-21-2006, 04:28 PM

Does Alice "shut off" or does your computer? If Alice shuts off what do you have to do to start using Alice again, reboot your computer? If Alice "shuts off" can you use your computer for anything else, i.e. M$ Word or something without having to reboot?

The only time I have ever seen Alice lock up is when a teacher activates a tool such as SychronEyes on student machines. That's not to say Alice will not lock up on older, slower machines.
   
Reply With Quote
Old
Star wars fan
Guest
 
Status:
Posts: n/a
Default 09-21-2006, 05:12 PM

It just shuts off Alice not my computer the only warning I can remamber is there's an error blah blah blah send error report? But I might have forgot if it shuts off again and there's a warning I don't remaber I'll say what it is.
   
Reply With Quote
I remamber
Old
Star wars fan
Guest
 
Status:
Posts: n/a
Default I remamber - 09-21-2006, 05:33 PM

Just remambered it does say alot a warning that says something about saving in the next 15 minutes before it shuts down but I always save when it says that.
   
Reply With Quote
Old
lanceA
Guest
 
Status:
Posts: n/a
Default 09-21-2006, 05:51 PM

Two things:

It's always important to remember the exact wording of error messages as they tell the program authors important information as to what might have caused the error in their software. "Blah, blah, blah" does not really help them troubleshoot the problem. When I receive an error message I write it down so I can repeat it verbatim to those whom might be able to help me.

Secondly, M$ Windows asks if you wish to "....send error report?". Alice may do that but I have never experienced it.
   
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



Copyright ©2020, Carnegie Mellon University
Alice 2.x 1999-2012, Alice 3.x 2008-2012, Carnegie Mellon University. All rights reserved.